Payment Policy

Last Updated: November 11, 2026

1. Accepted Payment Methods

Juveta accepts the payment methods displayed and available at checkout.

Available payment options are presented on the secure checkout page before customers complete their purchases. Customers should select one of the payment methods shown during checkout.

The availability of payment methods may depend on the payment provider, customer's location, and transaction eligibility.

All payments must be completed through the payment options provided on our website.

2. Payment Currency

All product prices and checkout transactions are displayed in U.S. Dollars (USD), unless another currency is clearly displayed during checkout.

The final amount payable will be shown before the customer confirms the order.

If a customer's bank or card issuer applies currency conversion or foreign transaction fees, those fees are determined by the financial institution and are the customer's responsibility.

3. Payment Processing

When a customer places an order, the selected payment provider processes the payment.

An order is considered successfully paid after the payment provider confirms the transaction.

Customers may receive an order confirmation email after successfully completing checkout. If payment authorization fails or remains incomplete, the order may not be processed.

Juveta does not request customers to send credit card numbers, security codes, or online banking passwords by email or phone.

4. Payment Security

Payments submitted through our online checkout are processed using the payment services available on our website.

Juveta does not directly collect or store customers' full credit card numbers or card security codes through ordinary customer service communications.

Customers should ensure that they are using the official Juveta website when submitting payment information.

For additional information about how personal information is collected and protected, please review our Privacy Policy.

5. Order Confirmation

After completing payment, customers should check their email for an order confirmation.

The confirmation email may include:

  • Order number

  • Purchased product details

  • Payment amount

  • Shipping information

  • Order summary

If you do not receive an order confirmation, please contact our customer service team with your name and order details.

An order confirmation email does not replace payment authorization from the payment provider.

6. Order Processing and Cutoff Time

Our daily order cutoff time is 5:00 PM Eastern Time (ET).

  • Orders placed by 5:00 PM ET will enter the normal order processing schedule.

  • Orders placed after 5:00 PM ET will begin processing on the next business day.

  • Orders placed on Sundays or U.S. public holidays will begin processing on the next business day.

Payment confirmation does not mean that an order has already shipped.

For additional information, please review our Shipping Policy.

7. Payment Errors and Failed Transactions

If a payment is declined, unsuccessful, or incomplete, customers should verify their payment details and contact their card issuer or payment provider when necessary.

Common reasons for payment failure include:

  • Incorrect payment information

  • Insufficient available funds

  • Bank or card issuer restrictions

  • Security verification requirements

  • Payment provider technical issues

Juveta cannot guarantee approval of transactions declined by a bank, card issuer, or payment provider.

If your account shows a charge but your order was not confirmed, please contact us before placing another order to avoid duplicate purchases.

8. Order Cancellation and Payment Refunds

Customers who wish to cancel an order should contact Juveta as soon as possible.

Orders that have not entered fulfillment may be eligible for cancellation. Once an order has been processed, packed, or handed to the shipping carrier, cancellation may no longer be possible.

Approved refunds will be issued to the original payment method used for the purchase.

The time required for the refund to appear in the customer's account depends on the payment provider and the customer's bank or card issuer.

For complete information about cancellations, returns, and refunds, please review our Return and Refund Policy.

9. Taxes and Additional Charges

Applicable sales taxes are calculated and displayed during checkout based on the shipping destination and relevant tax requirements.

Any shipping charges and other required order costs will be displayed before the customer completes payment.

Juveta does not add undisclosed charges to an order after checkout.

Customers should review the final order total before submitting payment.

10. Returns and Return Address

Customers must contact Juveta customer service before returning any product.

After reviewing the return request, our customer service team will provide the designated return address and return instructions.

Please do not send returned products to the business address listed below. This address is for business correspondence and customer contact only. It is not a warehouse, fulfillment center, or return facility.

Refund eligibility and processing are governed by our Return and Refund Policy.

11. Customer Service

For payment questions, billing concerns, failed transactions, order confirmation issues, or refund inquiries, please contact us:

Store Name: Juveta
Email: juveta@vipcareo.com
Phone: +61 856-599-1093

Customer Service Hours:

  • Monday–Saturday: 9:00 AM–5:00 PM Eastern Time (ET)

  • Sunday: Closed

  • U.S. Public Holidays: Closed

Messages received outside business hours will be reviewed during the next business day.

12. Business Contact Address

Juveta
45 Mantua Grove Rd
West Deptford, NJ 08066
United States

This address is provided for business correspondence and customer contact only. It is not a warehouse, shipping facility, fulfillment center, or return address.

13. Changes to This Payment Policy

Juveta may update this Payment Policy to reflect changes in payment services, store operations, or applicable legal requirements.

The latest version will be published on this page with an updated revision date.

14. Contact Us

If you have any questions about this Payment Policy, please contact:

Juveta
Email: juveta@vipcareo.com
Phone: +1 856-599-1093
Business Address: 45 Mantua Grove Rd, West Deptford, NJ 08066, United States